Express mail only by FedEx Express from June 4th, 2022.

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Express mail only by FedEx Express from June 4th, 2022.

Response to COVID-19

April 02, 2020

Dear valued and cherished customers,

We are doing everything within our power to ship out orders promptly, within 24-48 hours of purchase date. However, we have an integrity and responsibility to uphold in informing you that due to COVID-19, commonly referred to as "Coronavirus", many shipments are being delayed due to flight cancellations. Rest assured, your item(s) will be delivered to you safely with just a bit more wait time on your part. We truly apologize about this, and will continue to follow up and take full responsibility for what happens to your order. Please contact us HERE if you have not yet received your order, and we will promptly reply with its status. Your business is greatly and sincerely appreciated during this unforeseen pandemic. We can not express enough our gratitude for the ones who choose to support our company during these trying times!!

In addition, we are strictly practicing and reinforcing all CDC regulations on all staff handling your packages. Rigorous sanitation and disinfecting all outgoing orders is at an all time importance for us. 

Thank you so much for your time and patience with us,

GEM+SILVER Team

For general questions + inquiries : 
Shoot us a message
or visit our FAQ
- About Us -
GEM+SILVER is a small family business. Our hard-working staff personally designs and produces only Handmade items, made-to-order every time to ensure each individual's perfect fit. Over the years, we have accumulated + curated dozens of designs to also help you get started on personal DIY to business ventures.




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Wrist / Ankle Measurement
- It is important for us to make your bracelet or anklet to fit exactly where you want it.-
(*For anklet buyers, you may measure your ankle just the same way as you measure your wrists.) 
Measuring around your wrist or ankle is different than measuring a bracelet or anklet from end to end lengthwise.
Please note: Different bead sizes affect the the measurement of your bracelet lengthwise. Regardless of bead size, the inside circumference of your bracelet is all the same. 

Here's how to measure your wrist: Wrap around your wrist using a thin flexible measuring tape, and measure where you would like to wear your bracelet
*No need to add extra length. We add close to a 1/4 inch to each bracelet for your comfort.




NO MEASURING TAPE?
No problem!

If you don't have a flexible measuring tape handy, you may use a strip of thin paper or a thin string (be sure they are thin). Wrap and mark where it overlaps on your wrist, and then lay the strip or string flat to measure up to the mark using a standard ruler.