FAQ

 Why are you selling gemstone jewelry? / Are the healing properties real?

Discover more about Gem and Silver in our Mission Statement! :)


Why are we based in China?

Today, China is the largest manufacturer in the world. See what they are saying:
FORBES - B2B eCommerce Market Worth $6.7 Trillion by 2020: Alibaba & China the Front-Runners

Being U.S. Citizens while living and doing business in China is not been easy, but we enjoy every second of it. We have learned a great deal from China's expansive culture. 

Are the gemstones real? / Why is my item not the same as the photo?

The natural formation of gemstones causes each one to be unique; meaning no two gemstones can be exactly identical. If the gemstones are exactly alike, it means it was machine produced. The distressed look in our handmade jewelry, gemstones & wooden, is a part of our purposeful design concepts. Every gemstone and stone is hand picked to high quality check standards. Your discretion on making purchases will be greatly appreciated.

What is S925 Sterling Silver?

S925 Sterling Silver is an alloy of silver containing 92.5% pure silver and 7.5% other metals, usually copper. Fine silver (99.9% pure) is generally too soft for producing functional objects, and in Sterling Silver, the silver is usually alloyed with copper to give strength whilst preserving the malleability of the silver and a high precious metal content - ideal for making silver jewelry.

Why don't some Genuine Sterling Silver parts have the S925 stamp?

Some designs are too small and delicate, and do not have room for the stamp. However, please trust that every Silver part is genuine as we are considerate of the quality, and of any possible allergies our costumers may have.

Why are my Sterling Silver parts turning yellow?

This is the natural aging process of Sterling Silver. We have provided a complimentary Silver Polishing cloth with every purchase that contains a Sterling Silver part.

Feel Free to Contact Us if you have an unanswered question! :)

Wrist / Ankle Measurement
-It is important for us to make your bracelet or anklet to fit exactly where you want it.-
(*For anklet buyers, you may measure your ankle just the same way as you measure your wrists.) 
Measuring around your wrist or ankle is different than measuring a bracelet or anklet from end to end lengthwise.
Please note: Different bead sizes affect the the measurement of your bracelet lengthwise. Regardless of bead size, the inside circumference of your bracelet is all the same. 

Here's how to measure your wrist: Wrap around your wrist using a thin flexible measuring tape, and measure where you would like to wear your bracelet
*No need to add extra length. We add close to a 1/4 inch to each bracelet for your comfort.


NO MEASURING TAPE?
No problem!

If you don't have a flexible measuring tape handy, you may use a strip of thin paper or a thin string (be sure they are thin). Wrap and mark where it overlaps on your wrist, and then lay the strip or string flat to measure up to the mark using a standard ruler.