Important Holiday Shipping Note
HAPPY HOLIDAYS from GEM+SILVER!
Thank you so much for your business! We’re committed to shipping out your order promptly and feel obligated to inform you that, according to our experiences, possible Holiday Shipment Delays are to be expected. Your local Customs and Postal Services are known to be busier during the Holidays. We understand that the sound of "delay" is not favorable for our customers, but we believe that being upfront and honest is still the best policy. We truly value your decision to purchase from us.
At this time of the year, we use SF Express as our local carrier (private carrier) to make sure your order will leave China on its flight to you within 24 hours (at no extra cost). Once the shipment arrives at your country, the delivery time will depend on your local Customs Inspection and Post Office. Paying more for Expedited Shipping is not worth the cost since we are making sure your order leaves China within a reasonable time-frame. Although we have no control over the handling speed of your local Customs and Postal Services, we will always take full responsibility of your order regardless of what happens.
Feel free to contact us if you need further assistance. Again, thank you very much for your business.
GEM+SILVER is a small family business. Our hard-working staff personally designs and produces Handmade only items, made-to-order every time to ensure each individual's perfect fit. Over the years, we have accumulated + curated dozens pre-made designs to also help you get started on personal DIY to business ventures.
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